OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
232 ratings and 126 comments received in the last 90 days.
06 October 2025
Again I couldn't have got better service than we received from the Seafield branch. Top marks!!
03 October 2025
I very great experience and very relaxed, not in anyway pushy
28 September 2025
Friendly and professional service from Cameron from start to finish. He listened to what we were looking for and delivered on product and cost in a non pressured manner.
27 September 2025
Vey satisfied ethan banks good salesman and very helpfull
25 September 2025
well looked after in a nice environment
23 September 2025
Great service very friendly
19 September 2025
Dealership in general were reponsive polite and gave confidence that they would provide a good service.
19 September 2025
Faizan took great care when showing the new car and going through all the details
15 September 2025
overall great service and well looked after
10 October 2025
Was left waiting a bit too long while picking up the car and wasn't given a full quote before work was done. Also had to ask about a courtesy car rather than them offering one. The centre is in a poor location for public transport to where I live
06 October 2025
Prompt helpful with accommodating times . Super video of advisories
06 October 2025
The work carried out was excellent. The staff are also excellent and looked after me whilst I waited for the work to be done.
06 October 2025
Great service and they stuck to the time estimate that they had set for me.
05 October 2025
Excellent communication and timely it answers to any questions
05 October 2025
I was welcomed by Kimberley at reception then my service advisor Faizan took over. I was offered a coffee whilst he attended to the paperwork. The car was booked as a wait appointment for 9am and Faizan returned it to me at 10.30am.
05 October 2025
Exactly as promised
05 October 2025
Excellent service provided,very professional and explained fully the options available to purchase the vehicle
04 October 2025
Staff were so helpful with any of my questions.
04 October 2025
Booked an MOT. The car notifications not reset. I phoned to have this corrected and got passed to another caller,no answer. Tried a few times and just got an answering machine. Message left, still no call back. Quick to get business no after care!
07 October 2025
Excellent all round service